HLJ down?

shaxper · Post by **shaxper** » Mon Feb 21, 2005 5:48 am

Hey guys,

I haven't been able to access HLJ for over two weeks now. I'm assuming the problem's mine, since I haven't heard anything about them going out of business or anything. So is it just me, and, if so, what could be causing it? Everything else loads fine.

Gekigengar · Post by **Gekigengar** » Mon Feb 21, 2005 7:35 am

it's up and running, check to see if you have certain pop-up/cookie blockers enabled... if so, disable certain parts of your bloacker that you may think is unneccessary, but leave the more important blocker feature enabled.

shaxper · Post by **shaxper** » Mon Feb 21, 2005 2:31 pm

Thanks for the tip, but I'm not using a blocker of any kind. I tried disabling my firewall and that made no difference. My internet security level is at medium. I'm using IE 6.0. I can't figure out for the life of me what's causing this. I reinstalled windows 98 SE a few weeks back. Maybe that's somehow related?

Gekigengar · Post by **Gekigengar** » Tue Feb 22, 2005 12:26 am

My IE is set to medium level as well.
Do you have the IE pop-up blocker enabled?
You may want to disable that and see what happens.

To go there:

open IE> go to tools> inernet options> privacy tab> choose to enable or disable pop-up blocker.

*Use the "settings" buttons to allow certain sites.*

If that is not the problem... look into Mozilla Firefox.

shaxper · Post by **shaxper** » Tue Feb 22, 2005 1:35 am

Tried making the necessary settings. I even specifically configured IE to allow www.hlj.com, but it didn't change anything

Gekigengar · Post by **Gekigengar** » Tue Feb 22, 2005 4:52 am

try downloading and install Mozilla Firefox.

Hound · Post by **Hound** » Tue Feb 22, 2005 6:17 pm

I had a similar problem a few months ago, i could not access any websites with secure servers.

I believe it required an xp update from msn.com to fix it

maybe that will help?

Gekigengar · Post by **Gekigengar** » Tue Feb 22, 2005 7:17 pm

Hound wrote:I had a similar problem a few months ago, i could not access any websites with secure servers.

I believe it required an xp update from msn.com to fix it

maybe that will help?

forgot about the windows update option.

shaxper · Post by **shaxper** » Wed Feb 23, 2005 3:26 am

I'll give it a whirl. Thanks

Post by **Kaylee** » Wed Feb 23, 2005 9:55 pm

If that doesn't work, let's try the basics first.

obviously you can access other websites, so there is nothing fundamentally wrong with your internet connection.

Open a command window (go to RUN from your start window and type command.com or choose DOS PROMPT from wherever Win98 hides it in the programs menu).

Try pinging hlj by typing:

ping www.hlj.com

You should get five packets sent and five recieved.

If that fails, try a traceroute:

tracert www.hlj.com

That might tell you the specific point you're having problems with. Tracert will report (in case you dont know) all the hops as packets route from your computer to hlj and back again and will stop at whichever point is not responding.

If tracert stops on the first hop, then there is some fault in the system at your end which is preventing a. hlj being looked up from your DNS server or b. any communication to that site.

If a. then it may be a temporary problem with your isp. If b try disabling temporarily any firewall and AV software and seeing if you can ping hlj then.

Gekigengar · Post by **Gekigengar** » Wed Feb 23, 2005 11:36 pm

Forgot to also mention this... if by chance it is your system, as stated by Karl.
This may help and one of many possibe remedies.

*This only works if you have broadband, ensure that your logged onto the internet. If you connect manually to your broadband thru an isp logger, pls logon.*

1: open control panel.
2: double click "network connections" icon
3: double click your network connection icon to the internet.
4: a status window should appear.
5: click the tab labeled "support"
6: click the button labeled "repair"